You must log in or register to comment.
Neat
In practice, SUSE’s Sovereign Premium Support is tailored for enterprises and public sector organizations that require strict data residency, privacy, and operational control within the EU. The service ensures that:
- All support personnel and data are based in the EU, with named premium support engineers and service delivery managers assigned to each customer.
- Customer support data is stored exclusively on EU-located networks and servers, addressing both regulatory and geopolitical concerns.
- Access to sensitive data is strictly limited to EU-based staff, with a commitment to encrypting all data required for troubleshooting.
Agreed. I hope this gains even more traction. Building a digital economy around support and service of free open source software with the requirement of personnel being local seems like the best way for Europe to finally become competitive.
Great move!
