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Joined 6 days ago
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Cake day: June 23rd, 2025

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  • Yup. I’ve worked for a good company that did tech support, and if anyone was abusive, we immediately put them on hold and transferred them to a manager. Later, that person’s boss got a call from the manager about how their employee treated our employee. This rarely happened, fortunately. Most of our clients liked us, and most of us liked them.

    And still to this day, when I need to call support, even if I’m pissed off, I don’t take it out on them. I just let them know I’m frustrated, and almost every time, they get me what I need.











  • Reminder that unless you are protecting the lives of others, no job is worth your own life. Keeping a hospital online to keep patients alive? Sure, I might stay through a hurricane for that. Keeping email online for Helen in accounting? Nah, that can wait. We have DR plans.

    Also, you don’t significantly increase a generator’s efficiency by removing the load. In fact, they need to have a minimum load to run properly (https://en.wikipedia.org/wiki/Wet_stacking). If you wanted to save fuel, you’d have to shut it down completely. If you wanted to ensure continuous operation, you’d already have a fuel truck on standby to go in behind the hurricane and refuel.