I find them frustrating, because they are slow. There’s no reason why they couldn’t put a decent processor in them and have them actually function properly. Half the time I press a button and then end up hitting it again cause I don’t know if it read the first press, since the feedback it so slow.
The Lowes near me just recently switched to newer self-serve kiosks that actually work, it’s amazing how much better an experience it is.
There’s no reason they can’t hire more staff, give them adequate training, and pay them a living wage. But there is a rea$on why they won’t.
Now that they’re looking to replace as much of their staff with cheaper alternatives, it’s not really surprising that they’d go for the cheapest option. After all, it’s exactly what they do with their human resources.
I find them frustrating, because they are slow. There’s no reason why they couldn’t put a decent processor in them and have them actually function properly. Half the time I press a button and then end up hitting it again cause I don’t know if it read the first press, since the feedback it so slow.
The Lowes near me just recently switched to newer self-serve kiosks that actually work, it’s amazing how much better an experience it is.
There’s no reason they can’t hire more staff, give them adequate training, and pay them a living wage. But there is a rea$on why they won’t.
Now that they’re looking to replace as much of their staff with cheaper alternatives, it’s not really surprising that they’d go for the cheapest option. After all, it’s exactly what they do with their human resources.