That’s also more on to who the user is (how they interact with the device.) IMHO it’s valuable to at least get to search the internet with an error message. I switched over a decade ago, but on Windows all I had was hexadecimal codes or vague messages. I was a power user, fiddling with all sorts of software, and things did break on either side. I stayed where I could learn, a steep curve, sure. But not a wall.
That’s also more on to who the user is (how they interact with the device.) IMHO it’s valuable to at least get to search the internet with an error message. I switched over a decade ago, but on Windows all I had was hexadecimal codes or vague messages. I was a power user, fiddling with all sorts of software, and things did break on either side. I stayed where I could learn, a steep curve, sure. But not a wall.
Knowing how to Google things? That makes you a power user already.
Now imagine Brenda from marketing trying to fix a Linux issue