The product is good and the company is fine for the most part. Although customer service is noticeably worse in the last few years even for whatever they call the highest tier customers.

I found the whole Build Canada(bunch of c-suite guys lobbying for lower taxes, deregulation and reduction of government services) thing to be very off putting.

https://thewalrus.ca/are-a-handful-of-wealthy-tech-bros-bringing-doge-to-canada/