• nullroot@lemmy.world
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    2 days ago

    I’m sorry to hear that! Have you contacted customer support yet? I’ve heard and found them to be very helpful, but I can’t speak for that issue directly

    • toynbee@lemmy.world
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      2 days ago

      I have not yet - I did join the relevant discord, but it hasn’t been much help at this point. Thank you for the recommendation.