bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square160fedilinkarrow-up1830arrow-down17
arrow-up1823arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day agomessage-square160fedilink
minus-squareHubertManne@piefed.sociallinkfedilinkEnglisharrow-up7·1 day agothat is to say they did it and its not working.
that is to say they did it and its not working.