bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 2 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square178fedilinkarrow-up1914arrow-down17
arrow-up1907arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 2 months agomessage-square178fedilink
minus-squareoh_@lemmy.worldlinkfedilinkEnglisharrow-up8·2 months agoVery true. Air Canada doesn’t need AI to be terrible.
Very true. Air Canada doesn’t need AI to be terrible.