bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square162fedilinkarrow-up1835arrow-down17
arrow-up1828arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day agomessage-square162fedilink
minus-squareJuxtaposedJaguar@lemmy.mllinkfedilinkEnglisharrow-up12·13 hours agoIt has the same energy as upper management firing their IT staff because “our systems are running fine, why do we need to keep paying them?”
minus-squareCroquette@sh.itjust.workscakelinkfedilinkEnglisharrow-up8·edit-213 hours agoThe IT paradox : -“Why am I paying for IT? everything runs fine” -“Why am I paying for IT? nothing works”
It has the same energy as upper management firing their IT staff because “our systems are running fine, why do we need to keep paying them?”
The IT paradox :
-“Why am I paying for IT? everything runs fine”
-“Why am I paying for IT? nothing works”