They are citing ONS figures of excess deaths as proof the vaccines are killing people. I tried to explain that not being able to get a doctor’s appointment, staying home and getting fat, etc explain the figures (official sources have said it too) but they said it’s “gaslighting” and then said their family doctor wouldn’t get the vaccine.
In summary of the nature article:
Listen and be interested in why they hold those opinions, use motivational interviewing techniques (I explain this as Inception, trying to get the patient to have the ideas) and provide solid evidence, be realistic about data and certainty, ie the MMR vaccine is safe (and doesn’t cause autism) the COVID vaccine has less data as it’s newer, but it is still safer for the vast majority of people than COVID.