• Psythik@lemmy.world
    link
    fedilink
    arrow-up
    2
    arrow-down
    1
    ·
    3 days ago

    Interacting with a human should not be required to purchase food in 2025 (or anything at all, for that matter). We can be better than that. We have the technology.

    • Novaling@lemmy.zip
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 days ago

      I can’t tell if you’re joking or not, but I’ll bite.

      I don’t love calling people, honestly, I might prefer talking to them in person rather than calling (same for texting, I really don’t bother with texting) and I have literally cried after making an awkward call. But I still would prefer a million times over to call an actual person to take my pizza order, and for other purchases in general.

      Like yeah, online shopping and self-checkout at grocery stores are great and make sense for what you’re trying to achieve. But the robot making your pizza order is gonna fuck up and add crazy unwanted toppings, or forget to mention the spice level, or etc. A real human can clarify your questions and give you extra info like, “Oh yeah it has a slightly sweet taste to the spice,” or, “This drink is really popular for people who like fruity drinks and aren’t too big on strong alcohol.” Like you would have to do way too much effort to train a bot for all that.

      I don’t wanna needlessly put people out of a simple job just because of the occasional awkward call. And talking in person is almost always a joy rather than calling. Sometimes I have a decent convo with a staff member. I have a lot of introvert tendencies, but this is one that I just tell myself “get over it”, especially when another friend is too nervous to talk, then I’ll do it for them.