I wouldn’t be surprised if a lot of the decisions are couched in language such as streamlined, direct, integrated, and highly manageable user experience solutions or task workflows tailored to flexibly maximize dynamic engagement metric requirements to euphemise the fact that the goal to deliberately sandbox and disempower users. Could also be the case that the pretense is dropped altogether in some contexts, like when unionization is actively being discussed as a threat model to the bottom line.

At any rate I’m glad to hear from someone “on the inside” that I’ve got an accurate assessment of the situation. Depressing how the situation is, but thanks for weighing in.