I learned what non violent communication is a day ago and I’m using it to mend a friendship.
Have you however used it at the workplace?
I find it unpractical: there are so many things to do at the workplace and the last thing stressed people with deadlines need is to have a conversation about feelings, but maybe I’m wrong?
A question for nurses working bedside: do you actually use non violent communication at your ward with your patients and actually have time to do your other duties, like charting, preparing infusions and meds, dealing with providers, insurance, the alcoholic who fights you, the demented one who constantly tries to leave the unit, the one who wants to leave ama (against medical advice)?
As it turns out… yes, although I was unaware that there was a codified definition for this. There are parts of this that I’m not doing, so thank you for linking such a useful resource!
IMO, doing this is really non-negotiable. Not behaving in this manner can be counterproductive at best, and land you in hot water with HR at the worst. People are on the lookout, and rightly so, for bias, discrimination, bullying, and malice. So having strong and warm relationships is important to make sure your worst days are not misinterpreted by others. This is even more crucial if you’re in management. Having a solid communication strategy is paramount to enabling the best in all relationships, and having a good experience for yourself at the same tie.
Going by the written-word on Wikipedia… yeah, this is a lot. I honestly think this is the kind of thing that goes better with practice, and maybe having a small note (phone, paper, whatever) with the critical points to hit, would make that easier than recalling two pages of instructions. You can also be up-front with people, explaining “I’m trying something new, please indulge me for a moment”. After all, who doesn’t mind getting extra care and attention?