• Victoria@lemmy.blahaj.zone
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    1 day ago
    • momentum: everyone else is using it, if you want to talk to them, you better start using it as well. this also includes cretain projects replacing traditional forums with discord servers.
    • features: i haven’t found another chat app that offers text, voice and screen sharing simultaneously without it being either paid or an absolute pita.
    • no payment or selfhosting needed. no average person wants to deal with self hosting a chat app (even less so when it’s not federated)
    • Jesus_666@lemmy.world
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      1 day ago

      And that’s it: There’s simply no competition at the same level of quality. Sure, there’s other chat services but none that also offer effortless voice with good noise rejection, screen sharing, media sharing, all at no extra effort and available for free. (I am aware that the latter is dependent on Discord being relatively early in a lifecycle that will invariably end in massive enshittification.)

      Features like threads aren’t super important to the users but being able to just conjure up a highly scalable chat community with built-in streaming support is. And yes, the network effect plays a major role as well.

      I’m am member of a server that is currently evaluating jumping ship because the looming IPO promises swift enshittification like with all other social media companies. But we’re also aware that moving to any other service means that new users are less likely to show up – many people already have Discord but few are willing to install a client for something they’ve never heard of like Matrix.