i like reactions, for the most part. its nice to do an acknowledgement without having to write out a whole reply so the other person knows i received it.
I also have a customer service requirement in my performance evaluation that says something about responding to emails within a fairly small amount of time. This reaction counts. So, yeah, everything that doesn’t require a real response gets a 👍 or a 🎉. I’m not missing an opportunity to get a raise or getting a quality improvement plan for something ridiculous like that.
Back when I was a whee whippersnapper, we would click the reply button and type, “Ok”, or “thanks”, or “Ok, thanks”, or “gotcha”, or “:-)”, or “+1”, or “LOL”, or “LMFAO”, or … I mean, it was onerous, with those extra couple clickity clicks and tappity taps, but somehow we managed.
If you use the newer versions of Outlook it has some inane one-shot reply buttons you can click that is based on the content of the previous email and presumably some model built on you.
My work computer uses Outlook, and it usually has options like these
Gotcha, thanks
Brill, thank you
I will do that, thanks
At my old workplace though, one of our customers would always respond with a couple of letters. Could be something like
Customer:
Hi. Could you update thing on website?
Us:
Hello!
Absolutely. We’ve rolled out the update, and you should be able to see it now.
Hope all is well over there. :)
Customer:
T M
Where T is short for “Thank you” and M is short for “Mary”
Ah. They were fantastic. Frustrating but awesome people.
i like reactions, for the most part. its nice to do an acknowledgement without having to write out a whole reply so the other person knows i received it.
Nope. Straight to jail
I also have a customer service requirement in my performance evaluation that says something about responding to emails within a fairly small amount of time. This reaction counts. So, yeah, everything that doesn’t require a real response gets a 👍 or a 🎉. I’m not missing an opportunity to get a raise or getting a quality improvement plan for something ridiculous like that.
Email requires no acknowledgement.
Back when I was a whee whippersnapper, we would click the reply button and type, “Ok”, or “thanks”, or “Ok, thanks”, or “gotcha”, or “:-)”, or “+1”, or “LOL”, or “LMFAO”, or … I mean, it was onerous, with those extra couple clickity clicks and tappity taps, but somehow we managed.
If you use the newer versions of Outlook it has some inane one-shot reply buttons you can click that is based on the content of the previous email and presumably some model built on you.
My work computer uses Outlook, and it usually has options like these
At my old workplace though, one of our customers would always respond with a couple of letters. Could be something like
Where T is short for “Thank you” and M is short for “Mary”
Ah. They were fantastic. Frustrating but awesome people.