• Neshura@bookwormstory.social
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    10 months ago

    Then message support that the situation of the game changed and you are now unable to play it after an update. Unless you are in a lawless country that eill essentially force their hand in giving you a refund

    • Nate Cox@programming.dev
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      10 months ago

      Yeah I’m not sure where you’re getting this from. Digital “ownership” has always been a hot mess, because you purchase the right to play the game on the publishers terms.

      Ethically Steam should provide a refund, legally I can’t find any evidence that they are compelled to.

      • Sylvartas@lemmy.world
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        10 months ago

        They are compelled to by Australian and french laws. (There are probably more but iirc those are the 2 that were actually fought in court and cost Steam money before they added their official refund policy)