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jeffw@lemmy.worldM to News@lemmy.world · 2 years ago

US sues Adobe for “deceiving” subscriptions that are too hard to cancel

www.theverge.com

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  • cross-posted to:
  • technology@beehaw.org
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US sues Adobe for “deceiving” subscriptions that are too hard to cancel

www.theverge.com

jeffw@lemmy.worldM to News@lemmy.world · 2 years ago
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  • cross-posted to:
  • technology@beehaw.org
The DOJ accuses Adobe of trapping users in subscriptions.
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  • Aurenkin@sh.itjust.works
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    2 years ago

    There needs to be a law that cancelling a subscription should be available through the same channels as subscribing and take approximately the same or less effort on the part of the customer. It seems like such a law would just be common sense unless I’m missing something.

    • Ace! _SL/S@ani.social
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      2 years ago

      It seems like such a law would just be common sense unless I’m missing something.

      The answer is lobbying, corrupt assholes and loads of $$$

      Also, this is a law in countries that aren’t getting fucked so much by their government

    • jeffw@lemmy.worldOPM
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      2 years ago

      Not shitting on journalism but some news outlets pull that shit too. “Click here to subscribe!” And “sorry, you will have to call us during business hours to speak to an agent about canceling your subscription”

      • 9point6@lemmy.world
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        2 years ago

        Gyms are the worst for it, a friend of mine was recently told they had to come in person to cancel—they were planning to move to a different part of the country, so then had to make a pointless trip to the gym instead of spending that time packing.

    • Sir_Kevin@lemmy.dbzer0.com
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      2 years ago

      Agreed, but until then there are virtual credit cards. Won’t let me cancel? Fine, my card just stopped existing.

      • Neato@ttrpg.network
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        2 years ago

        Would that impact your credit if they filed against you?

        • Samvega@lemmy.blahaj.zone
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          2 years ago

          Want to harm me? Fine, I just stopped existing.

    • lnsfwuser@lemmynsfw.com
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      2 years ago

      We have that in California, it’s great! I haven’t had to navigate a stupid phone cancellation tree in years.

  • FIST_FILLET@lemmy.ml
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    2 years ago

    about fucking time. fuck you for eternity adobe i will hold the grudge for you until i die. fuck you for taking extra money from me while i was a student. i will never in my life pay for anything adobe again

  • bolexforsoup@lemmy.blahaj.zone
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    2 years ago

    Good. Best professional decision I made in years was moving my department out of premiere and into resolve.

  • Gormadt@lemmy.blahaj.zone
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    2 years ago

    That’s very cool to hear

    I hope Adobe feels the long arm of the DOJ

  • JoShmoe@ani.social
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    2 years ago

    Let’s fuck adobe.

    • Tyfud@lemmy.world
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      11 months ago

      deleted by creator

      • Viking_Hippie@lemmy.world
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        2 years ago

        Not right now. I’m still feeling a little bloated after eating grandma.

    • bean@lemmy.world
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      2 years ago

      Fuck, let’s Adobe

  • Psythik@lemmy.world
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    2 years ago

    It is always morally correct to pirate Adobe products. (Or anything that runs on a subscription model, for that matter.)

  • Suavevillain@lemmy.world
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    2 years ago

    Adobe is such an awful company, it is clear they want to train AI off people’s work next.

  • billwashere@lemmy.world
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    2 years ago

    Now do Planet Fitness….

  • geogle@lemmy.world
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    2 years ago

    Can we sue them also for making Acrobat too hard to use? I swear that app gets slower with each update.

    • skuzz@discuss.tchncs.de
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      2 years ago

      Permanently Deleted

    • orcrist@lemm.ee
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      deleted by creator

      • Neato@ttrpg.network
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        2 years ago

        Are there any that allow editing, certificates and the other features PDFs can have?

        • geogle@lemmy.world
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          2 years ago

          Honestly. The Preview app on Macs are the bee’s knees.

  • F/15/Cali@threads.net@sh.itjust.works
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    2 years ago

    Seal the doors and light the match.

  • MrSebSin@sh.itjust.works
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    2 years ago

    Prepare for the sub cost to go up (again) to cover the cost.

    • orcrist@lemm.ee
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      deleted by creator

  • Eol@sh.itjust.works
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    2 years ago

    Adobe is fucked.

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