This image is 10 years old - I bought the 980 (top shelf, third from the left, highest model pictured) as my first bot. Black friday 2016.
For anyone wondering, iR bots have great smarts but suck ass for hardware. I went through a total of 6 iR bots across 3 models, spending up to 1.6k USD for a model (and extended warranties by the store, which I used every time each failed, again, out of warranty). Oh and iR customer support is staffed only by certified assholes - I’m a disabled tech enthusiast and literally every single person I spoke to, both phone and email, was a condescending motherfucker. Every, last, one.
I’ve tried almost all the brands sold in the US, and I prefer Neato, which was bought by a German company and killed, so uh… that’s great. Shark is absolutely literal garbage, the one I bought failed after 28 days, Ecovacs are designed to fail after about 9 months of moderate use every other day (a wheel will start to fail to rotate, causing it to go I’m circles; two models, 3 units, across 2.5y did this). I’m testing a Roborock that has been okay so far, but it’s only been in use for two months…
Usually, extended warranties are bullshit. Here, I implore you to get one if you’re getting a bot. I’m now on bot make/model 8 (not counting replacements of the same model!), in 9 years. Seriously.
Anyway, ‘lol funny picture’.











My ex has an… S5? for a few years now, so I took his experience as a hopefully positive experience. I ordered my Saros 10R like two and a half months ago, a sale just happened to coincide with the Ecovacs replacement failing. I also got credit for replacement parts, which is nice.
I had issues with initial setup, where my phone needed me to switch off cellular data to pair the bot to the network. Frustrating, found a page on reddit that nudged me in the right direction. Once that was sorted, it’s been quite pleasant. Not the lowest maintenence, and it’s suction could be… significantly stronger (even on ‘max+’ it can fail to pickup large hair from the carpet). But overall, I’m really happy with it so far. The app is on much higher quality than Ecovacs too, even though they are… suspiciously similar (down to the UI and location of buttons), the Roborock is waaaaay less buggy and feeding bad info to me.
I bought the extended warranty through RR directly (also the bot directly) instead of a store or third-party. Hopefully if it does have issues in the next… 4 years, I think? that customer service will be pleasant. iR set the bar underground, Ecovacs and Neato were good (above my low expectations), so fingers crossed. Be even better if it manages to work through the warranty without issues, it’d be the first to achieve it for me.