• toynbee@lemmy.world
    link
    fedilink
    English
    arrow-up
    1
    ·
    3 days ago

    My Q1 Pro was awesome for weeks without issue, but now the motor is jammed (I can see the little gear trying and failing to move) and I’ve been too afraid to take it apart.

    • nullroot@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      2 days ago

      I’m sorry to hear that! Have you contacted customer support yet? I’ve heard and found them to be very helpful, but I can’t speak for that issue directly

      • toynbee@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 days ago

        I have not yet - I did join the relevant discord, but it hasn’t been much help at this point. Thank you for the recommendation.