bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square163fedilinkarrow-up1841arrow-down17
arrow-up1834arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day agomessage-square163fedilink
minus-squareCroquette@sh.itjust.workscakelinkfedilinkEnglisharrow-up7arrow-down1·14 hours agoYeah but these pesky workers cut into profits because you have to pay them.
minus-squareMangoCats@feddit.itlinkfedilinkEnglisharrow-up1·1 hour agoThey’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.
Yeah but these pesky workers cut into profits because you have to pay them.
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.