S. app uninstalls of ChatGPT’s mobile app jumped 295% day-over-day on Saturday, February 28, as consumers responded to the news of OpenAI’s deal with the Department of Defense (DoD), which has been rebranded under the Trump administration as the Department of War.
This data, which comes from market intelligence provider Sensor Tower, represents a sizable increase compared with ChatGPT’s typical day-over-day uninstall rate of 9%, as measured over the past 30 days.
Meanwhile, U.S. downloads for OpenAI competitor Anthropic’s Claude jumped up by 37% day-over-day on Friday, February 27, and 51% as of Saturday, February 28, after the company announced that it would not partner with the U.S. defense department. Anthropic said it was not able to agree on the deal terms over concerns that AI would be used to surveil Americans and be used in fully autonomous weaponry, which AI is not yet ready to do safely.
Whenever I see a % data, I always believe the actual amount is really low. It just means on Saturday there were 4x the amount of uninstalls compared to every other day, which doesn’t seem much at all
it’s enough to be indicative
Only if you have the base amount. And still, for a company of this size, it’s not much
% is % is %… absolutes are completely irrelevant… 1m people uninstalling facebook is less relevant than 100 people uninstalling <insert your favourite indie game>
a large % change is always relevant no matter the company size. that’s the whole point
It’s not a % change of the entire user base, it’s a % change over the uninstalls. If there are 100 uninstalls per day for example, even a 2000% increase for a day is worthless
And even then, we probably need the number of installs per day to understand the actual impact
For statistics like this you need more information to know whether it’s significant. If they have 100m users and 5 people uninstall the app daily, it’s not going to make any difference if that number goes up to 15 uninstalls for one day.
Indeed, without an error estimated from fluctuations, etc I cannot conclude how significative it was such…