Capcom have rolled out an update to MONSTER HUNTER RISE, and sadly it has broken it on Steam Deck. As they continue attempting to change their DRM in older games. ARTICLE UPDATED: Valve fixed it.
Then message support that the situation of the game changed and you are now unable to play it after an update. Unless you are in a lawless country that eill essentially force their hand in giving you a refund
Yeah I’m not sure where you’re getting this from. Digital “ownership” has always been a hot mess, because you purchase the right to play the game on the publishers terms.
Ethically Steam should provide a refund, legally I can’t find any evidence that they are compelled to.
They are compelled to by Australian and french laws. (There are probably more but iirc those are the 2 that were actually fought in court and cost Steam money before they added their official refund policy)
My refund requests got denied by steam because I have more than 2 hours in the game.
Then message support that the situation of the game changed and you are now unable to play it after an update. Unless you are in a lawless country that eill essentially force their hand in giving you a refund
Yeah I’m not sure where you’re getting this from. Digital “ownership” has always been a hot mess, because you purchase the right to play the game on the publishers terms.
Ethically Steam should provide a refund, legally I can’t find any evidence that they are compelled to.
They are compelled to by Australian and french laws. (There are probably more but iirc those are the 2 that were actually fought in court and cost Steam money before they added their official refund policy)