And how can this be improved ? Should “normies” be pushed into RTFM or ELI5 ?

  • Skull giver@popplesburger.hilciferous.nl
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    8 months ago

    This is one good reason not to publish any normie-accessible versions of your software. If you only provide the source and build instructions, your software will never get popular among the kind of people who demand free support.

    • PonyOfWar@pawb.social
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      8 months ago

      What’s the issue with just ignoring them? I really don’t think making open-source software intentionally obscure because annoying people exist is a great idea. Ultimately we want more people to use FOSS instead of corporate software.

      • wewbull@feddit.uk
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        8 months ago

        It takes time and energy to ignore them and only them specifically. They need to be filtered out, bug tickets closed and cleared out of otherwise useful channels. The alternative is you just ignore everybody interacting with the project, but that’s not a good solution.

    • Ziglin (they/them)@lemmy.world
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      8 months ago

      That could get rather annoying. Imagine if when you installed your distro everything was compiled from source (I apologise if you use Gentoo or LFS), it would take a lot longer.

      Also people could still just upload a binary to various package managers (assuming the source is available).