It’s helpful to take a few steps back from time to time to reassess where we’re each coming from on our knowledge of tech (or anything) to better communicate.

  • spittingimage@lemmy.world
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    9 months ago

    True that. I got tired of the tech support theatre. Fix a problem in two minutes = unhappy user. Fix a problem in a quarter hour and make it look difficult = happy user. I just want to do my job and leave without any human interaction, y’know?

          • spittingimage@lemmy.world
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            9 months ago

            The work’s not exciting but the money’s better and I’m sharing an office with people I like. So I think it was worthwhile.

            • intensely_human@lemm.ee
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              9 months ago

              Glad to hear it. Excitement’s for kids anyway. I’d rather have the most boring job the in the world at this stage of life. People I like and good money’s just about perfect. Also, so long as I’m not doing anything wrong on the job: lying to people, screwing people over, etc.

    • stoy@lemmy.zip
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      9 months ago

      I have only worked at internal IT helpdesks, and they have been very good with regards to that, but I get you.