bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square162fedilinkarrow-up1835arrow-down17
arrow-up1828arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day agomessage-square162fedilink
minus-squareRedPostItNote@lemmy.worldlinkfedilinkEnglisharrow-up2arrow-down3·13 hours agoAI + worker effort is the sweet spot for efficiency and accuracy
minus-squareJhex@lemmy.worldlinkfedilinkEnglisharrow-up8arrow-down1·12 hours ago…and it’s only expensive and ruins the environment even faster than our wildest nightmares what you say is true but it’s not a viable business model, which is why AI has been overhyped so much
minus-squareRedPostItNote@lemmy.worldlinkfedilinkEnglisharrow-up1arrow-down1·1 hour agoWhat I’m saying is the ONLY viable business model
minus-squareJhex@lemmy.worldlinkfedilinkEnglisharrow-up1·60 minutes agonot at the current cost or environmental damage
minus-squareCroquette@sh.itjust.workscakelinkfedilinkEnglisharrow-up7arrow-down1·13 hours agoYeah but these pesky workers cut into profits because you have to pay them.
minus-squareMangoCats@feddit.itlinkfedilinkEnglisharrow-up1·57 minutes agoThey’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.
AI + worker effort is the sweet spot for efficiency and accuracy
…and it’s only expensive and ruins the environment even faster than our wildest nightmares
what you say is true but it’s not a viable business model, which is why AI has been overhyped so much
What I’m saying is the ONLY viable business model
not at the current cost or environmental damage
Yeah but these pesky workers cut into profits because you have to pay them.
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.